For a straightforward, all-in-one solution, we find Storeberry to be a solid choice. They have features that are ideal for SMEs, including an omnichannel that integrates POS and order management.

We like that their interface supports responsive web design and provides access to multiple theme templates. This allows businesses to customize their storefronts, which is a solid entry into customization. 

For businesses that value analytics, we find it advantageous that Storeberry has support for Facebook Pixel and Google Analytics 4. These features make it easier to track e-commerce conversions and digital marketing.

Their customer service is also a noteworthy factor about them. The support team is easy to reach and has been consistently described by retailers as professional and friendly. 

That said, peak times mean a bit of wait time to be accommodated.

It’s also best to note that it’s not the most beginner-friendly platform out there, considering the lack of onboarding support. There is a self-learning manual, though, but it may be limiting for less tech-savvy merchants. 

Prompt service and user-friendly UI

“Very prompt support from their customer service. Friendly UI and definitely will recommend to other friend in need.”

Brandon Suen | Google Reviews

In terms of convenience and scalability, we find Mshop App’s features sufficient for startups and SMEs. They not only focus on e-commerce website development, but also on mobile apps, POS systems, and live-stream order management. 

We were particularly impressed with their interface – it’s simple and easy to understand for beginners. It also allows business owners to upload products in bulk via Excel, which streamlines the integration process.

Plus, the platform has specific offerings that will help streamline the ordering process. This includes supporting wholesale and retail orders in one place, with one-click options for printing shipping labels.

To put it simply, processing split or merged ships and tracking logistics will be less time-consuming and costly for shop owners.

Another key advantage is that they have solid customer support. Business owners get real-time support via WhatsApp groups, direct calls, and even reach to dedicated setup consultations.

Pricing, however, isn’t fully disclosed – consultations are necessary to at least get a ballpark. This may be limiting for those on a budget who need immediate rates for comparisons. 

Helps solve difficulties

“Good User experience, responsive customer services that help solve daily operation difficulties and ad-hoc issues. they can also help you work together with Google team so that you can have seamless experience in placing digital advertisements in different portals, wherever you need back-end supports, they will help you out. Recommend without reservation.”

Goodsalonbrands Hong Kong | Google Reviews

Very helpful customer service

“Customer service of Mshop platform is very helpful. Very good~”

YM Y | Google Reviews

eCOMMop stood out to us with its fully-managed approach to marketplace selling. Unlike typical platforms that only provide tools, this platform offers full operation support for TikTok Shop and Amazon.

The platform also won our favor with its end-to-end service coverage. They handle a wide variety of services, including managing viral product scouting and sourcing directly from suppliers.

We think start-ups and small businesses will really find these useful to get a good boost in the space.

What’s even more impressive is how well-rounded the features are in terms of digital marketing. eCOMMop also manages digital asset creation, PPC ads, influencer outreach, and even handles customer service for the client. 

Finally, we appreciated that their approach involves working with businesses as a “growth partner,” which essentially keeps clients informed throughout the entire strategy and execution process. 

Downside? The entire function isn’t typical of the DIY e-commerce format. As a full-service agency model, they may not be the best option for sellers looking for hands-on control. And yes, the total costs are expected to be higher too. 

Excellent services from strategy to execution 

“Ecommop has been fantastic. They offered excellent services from strategy to execution and always kept me in the loop. The team is professional, responsive, and truly dedicated to your success. Kudos to everyone at Ecommop!”

Pepe ! | Google Reviews

Popicorns, better known by the public as Homary, offers a comprehensive specialization for resellers. Unlike other platforms where any type of general merchandise can be sold, Popicorns tailors their services for affordable home and lifestyle products.

We also appreciate how the e-commerce site focuses on customer-centric features. Buyers can explore the store and enjoy secure payment options, delivery guarantees, and 24/7 customer support.

This won us as features like these help businesses establish a more credible image with their target audience.

On top of that, the platform also supports live shopping and inspiration galleries. This allows sellers to customize the shopping experience and tailor their offerings.

That said, sellers may face challenges when it comes to delivery and logistics. Clients have noted issues with damaged goods, as well as slow refund resolutions, which reflect badly on the sellers’ end.

At least, the good side is that Popicorns handles the fulfillment and customer service. This takes off the hard work from the sellers who would have to be knee-deep in the issues for complete resolution.

Everything is fine

“In the end everything is fine: beautiful table arrived damaged, lengthy negotiations about the return, in the end POPICORNS refunded everything.”

Markus | Google Reviews

InsCoder got our attention as one of the best Shopify agencies in Hong Kong, serving locations such as the Greater Bay Area, Macau, and Taiwan. Unlike basic plug-and-play platforms, they offer a full-service solution tailored to scalable brands.

Their track record is also impressive – they have 10 years of experience and over 1,000 projects delivered. Moreover, they’ve helped over 300 local and overseas clients, so we’re confident in the level of service they can offer.

What’s even more impressive is the range of services. This includes data analysis, UI/UX design, online store development, and custom app creation. All of this is done in-house, which we favour for better quality control.

The overall project management is also a solid factor. As we’ve gathered from interviews, they deliver projects on time, and the communication all throughout was clear and well updated.

However, considering the scale of services they can offer, it’s no surprise that the fees are considerably high. This may be a roadblock for many startups, who, in general, would’ve benefited the most from their well-rounded offerings.

Helps in the e-commerce journey

“Attended a Shopify plus x Inscoder seminar today together with HSBC and Spaceship. Learned a lot about the various services offered by all these company. Most notably, Vicky and Vescillia gave me a warm welcome and introduced me to the services that Inscoder can provide to aid my journey to enhance my online store. I am sure their UI/UX advice and marketing strategies will help me and my store in the future. Looking forward to speaking with them again.:

Douglas Hoi Fung Lo | Trust Pilot