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The 5 Top Virtual Assistant Companies in Hong Kong That Actually Get Work Done

  • Proven Crisis Control: We focused on teams that actually solve problems, not just point them out. We avoided companies that put off dealing with issues.
  • Transparency: We avoided surprise charges for “premium support.” We only picked firms with flat-rate plans or à la carte pricing. If a company charges HKD 500 to forward an email, we skipped them.
  • Local Regulatory Fluency: Hong Kong’s complex compliance rules separate pros from amateurs. The best VAs know how to file a BR renewal and prepare a Significant Controllers Register without needing extra help.
  • Tools: We skipped agencies stuck in Outlook 2010. Winners use cloud tools (Google Workspace, Dropbox) and adapt fast if you’re a Notion junkie or Slack devotee.

Cheap, inexperienced virtual assistants often end up causing more stress than they’re worth. We’ve heard stories about missed client proposals and unexpected charges for broken site updates.

To help you avoid wasting time on the wrong VA, we researched the best virtual assistants in Hong Kong who are efficient and worth hiring. We also spoke with several companies that used their services firsthand. 

If we ever need a virtual assistant, these are the VA services in Hong Kong that we’d choose first.

1. Bauhinia Solutions 

bauhinia-solutions

Services: operational support, administrative support and website maintenance

Contact: +85235848239

Business hours: Monday to Friday – 9 AM to 5 PM

Website

Google reviews score5/5
Total reviews5/5
Score consistency 5/5
Proven Crisis Control5/5
Transparency 5/5
Local Regulatory Fluency5/5
Tools5/5

Bauhinia Solutions keeps things small and service-focused, which is a breath of fresh air.

They’re practical in their use of both Google Apps and Microsoft Office. We like that they use Zoom for quick client calls and Teamwork PM to keep everything organized.

They’re efficient too. One client told us their administrative consultant didn’t just juggle calendars—she actually overhauled their client onboarding and cut response times in half. The team spotted bottlenecks before the client even realized they were there.

For solopreneurs, their 10-hour-per-month admin package is a lifesaver. A freelance nutritionist told us that Bauhinia’s team handled all her client follow-ups and even haggled down a last-minute vendor fee for a wellness retreat, saving her HKD 8,000.

Their website maintenance is smooth too. We like how they automate plugin updates and catch security flaws before they turn into headaches.

Pros

  • Uses Google Apps
  • Uses Microsoft Office 
  • Zoom for client calls
  • Teamwork PM for organization 
  • Very efficient
  • 10-hour per month admin package 
  • Smooth website maintenance 

Cons

  • No quick text message briefs 

It’s been invaluable to have their commitment and care

“I’ve been working with Bauhinia solutions for the last 5 years and I can’t say enough good things about how they have helped me run and grow my business.  As a small business owner it’s been invaluable to have their commitment and care to helping me grow my business.  In particular around social media, document management, website management business administration (setting up contracts, powerpoints etc), launch of new products.  Nicole, Gen and the whole team have been a joy and a pleasure to work with and I couldn’t recommend them highly enough.  Thank you team!”

One of the best decisions I’ve made in my working life

“Hiring Bauhinia Solutions, and particularly Gen Salipan, is one of the best decisions I’ve made in my working life. She’s made it possible for me to run a side-business in addition to my full time job. (Though let’s face it – at this point Gen is running the organisation.) She’s the best!!”

Shelley Lichtman, Google Reviews 

2. 開荒牛 StartupCow 網上開公司

startupcow

Services: company secretary, virtual office, bank account opening, company registration and more 

Location: Max Share Centre, Room A, 19/F, 367-373 King’s Rd, North Point

Contact: +852 2881 8488

Business hours: Monday to Friday – 9 AM to 6 PM

Website

Google reviews score4.8/5
Total reviews4.8/5
Score consistency 5/5
Proven Crisis Control4.9/5
Transparency 4.8/5
Local Regulatory Fluency4.9/5
Tools4.8/5

StartUp Cow keeps things straightforward with their tiered plans. The HKD 1,200 Basic Plan covers a year of company secretary service, the annual return, and help with business registration renewal.

An e-commerce founder told us StartUp Cow actually spotted a mistake in his shareholder register while handling his Annual Return. 

Instead of trying to sell him something extra, we like that they just fixed it and saved him from a Companies Registry audit. 

Their HKD 1,500 Comprehensive Plan is for businesses that always seem to have something to update.

A co-working space owner shared with us that StartUp Cow automated her Significant Controllers Register and kept it up to date every time a director changed. 

We also like how their Premium Plan covers three business changes (name, address, etc).  

One business owner told us their corporate secretaries handled a full rebrand after a rent hike. They managed the name change and updated the Articles of Association in just a week, no lawyer needed. 

But for people who need deregistration, expect an extra fee. One of their clients mentioned that it was a hassle that this wasn’t bundled into the main packages.

Pros

  • 3 Tiered plans 
  • Company secretary for a year
  • Fixes mistakes instantly 
  • Automates and updates Significant Controllers registers 
  • 3 business changes included in the Premium plan 

Cons

  • Charges extra fee for deregistration services 

Friendly attitude, prompt response

“Friendly attitude, prompt response, fast work, and very affordable price.”

The response is very fast

“The service attitude is very good, the response is very fast, and any questions are answered immediately!”

3. NOVA Group

nova-group

Services: Corporate service, accounting and audit, digital transformation, and more

Location: 22/F, 3 Lockhart Road, Lockhart Rd, Wan Chai

Contact: +852 3180 7888

Business hours: Monday to Friday – 9 AM to 6 PM

Website

Google reviews score4.7/5
Total reviews5/5
Score consistency 5/5
Proven Crisis Control4.8/5
Transparency 4.9/5
Local Regulatory Fluency5/5
Tools5/5

Nova Group is for companies that want secretarial help fast. What stood out to us is how they get their clients up and running in just two working days.

Their Starter Plan (HKD 3,000 a year) covers the basics. They handle all government forms, keep shareholders in the loop, and handle the admin work most people dread.

One logistics client told us their Nova corporate secretary swooped in and sorted out all his records in eight hours flat, right before a compliance audit.

But what really caught our eye was their cloud accounting. A company raved about Nova’s digital dashboard, saying it synced their invoicing with annual returns and finally put an end to their Excel headaches.

Their plans also come with CPA-backed tax advice (certified public accountants), which is a big plus. One trading startup said Nova reworked their profit reporting during onboarding and saved them HKD 18,000 a year, all without tacking on extra fees.

That said, Nova’s tech-first setup can be overwhelming for businesses that don’t use tech tools. One owner told them it took them two weeks to get the hang of their digital transformation. 

Pros

  • Up and running within 2 days 
  • Handles all government forms
  • Communicates with shareholders 
  • Plans come with CPA backed advice
  • Cloud accounting 

Cons

  • Overwhelming for non-techy businesses 

Very professional 

“I have dealt with NOVA Group for several years now, and can say that it is a very professional organisation, with a lot of expertise and knowledge in the field. It’s always a pleasure dealing with NOVA.”

I have complete confidence in recommending them

“A truly impressive team: always punctual and maintaining exceptionally high standards. For expert assistance in audit preparation, taxation advice, company secretarial services and IT development, I have complete confidence in recommending them.”

4. T8 CORPORATE & BUSINESS SERVICES LIMITED

t8-corporate-business-services-limited

Services: secretary services, hr services, virtual office and more

Location: 13/F, Teng Fuh, 333 Queen’s Road Central

Contact: +852 2517 8248

Business hours: Monday to Friday – 9 AM to 5:30 PM

Website

Google reviews score4.9/5
Total reviews4.9/5
Score consistency 5/5
Proven Crisis Control4.8/5
Transparency 4.9/5
Local Regulatory Fluency4.9/5
Tools4.8/5

T8 Corporate and Business Services doesn’t just rush in with a stack of forms. They actually take the time to sit down and figure out what their client’s company really needs first.

One tech founder told us T8 spent nearly an hour learning about their revenue model before suggesting a Singapore holding company with a Hong Kong subsidiary. That one move shaved 12% off their annual tax bill.

Their corporate secretaries have a knack for making compliance feel almost effortless. An accounting firm told us T8 put their annual returns on autopilot and even caught a filing deadline their old provider missed, saving them a HKD 3,000 late fee.

We like how they also assist in opening up bank accounts for companies. One of their clients shared with us that they were up and running with a company account within 3 days. 

The catch? Their response times slow down when things get busy. One client renewing her dormant company grumbled about waiting four days for an email reply, but admitted their follow-ups were meticulous once they got back to her.

Pros

  • Doesn’t rush the client sign-on process
  • Catches admin errors easily 
  • Preps the significant controller register 
  • Opens company bank accounts 

Cons

  • Slow response times 

Helped me tremendously in keeping organized

“T8 has been serving as my corporate secretary and helping with all of my accounting and administration needs for several years. They have helped me tremendously in keeping organized with many of the various tasks required to do business in Hong Kong. I would recommend Sharon and the T8 team to anyone for their company secretarial and accounting needs.”

Responsive, knowledgeable, and easy to work with 

“I’ve been very happy with the service provided by T8 – they’ve been responsive, knowledgeable, and easy to work with throughout. I’d gladly recommend them to others looking for reliable Co Sec. solutions.”

5. Kernel Business Services Limited

kernel-business-services-limited

Services: Company secretary, corporate services, virtual office, accounting, and bank account opening services 

Location: 1102, 29 Austin Rd, Tsim Sha Tsui

Contact: +852 2110 0018

Business hours: Monday to Friday – 9 AM to 6 PM

Website

Google reviews score5/5
Total reviews5/5
Score consistency 5/5
Proven Crisis Control4.9/5
Transparency 4.8/5
Local Regulatory Fluency5/5
Tools4.8/5

Kernel Business Services Limited takes care of the nitty-gritty paperwork and compliance that most entrepreneurs dread, while acting as a Designated Representative.

One fintech founder told us Kernel spotted a missing director’s signature on his Annual Return just before the Companies Registry deadline, saving him a HKD 5,000 penalty. They don’t just file forms—they double-check everything like hawks.

Their Designated Representative service is just as sharp. When a trading firm got hit with an SCR inspection, Kernel’s team pulled up the Significant Controller Register within hours, so there were no red flags. 

Their client also liked how they handled share transfers and updated Articles of Association without endless back-and-forth with lawyers.

We like how they make shutting down a defunct company painless. Kernel can help people close up shop in three months, which is way faster than going it alone.

The catch? Their annual fee is paid upfront, locking their clients in for the year. One founder who shut down his startup halfway through wasn’t thrilled about not getting a partial refund.

Pros

  • Acts as a designated representative 
  • Handles all share transfers
  • No endless back-and-forth with lawyers
  • Painless to shut down defunct companies

Cons

  • The annual fee is paid upfront
  • No refunds

Even help me sort things out over the weekend

“I have been using this company for almost six years and counting. They provide excellent service. The staffs are very knowledgeable about their work and are very friendly, especially Ms Carrie Tsui. Sometimes when I am in a rush, Ms Carrie will even help me sort things out over the weekend even though I am not expecting her to work that hard for my case. There was once when she was on vacation and she was still staying informed on the progress of my work with her colleagues.  I really appreciate dealing with this firm and especially with the help of Ms Carrie. Thank you so much.”

-123ok123, Google Reviews

Outstanding service and dedication

“Working with Kernel was a fantastic experience. Kitty and Iris were exceptional, providing professional, efficient, and creative solutions. Kitty’s proactive approach and Iris’s innovative ideas made the process seamless and enjoyable. I highly recommend Kernel for their outstanding service and dedication.

Thank you, Kernel!”

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