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Top 5 Courier Services in Hong Kong Homepage

Top 5 Courier Services in Hong Kong

How we picked

Delivery – We picked couriers in Hong Kong that deliver a wide range of items as quickly as possible.
Convenience – We chose couriers that make deliveries as accessible and easy as they can. Long operating hours, pick-ups, and other similar feats increase points for this criterion.
Customer Feedback – This criterion is scored based on our experience with the couriers and the comments given by their previous customers.

1. DHL Express

DHL Express Homepage

Services: Courier Services, End-to-End Tracking, Carbon Neutral Delivery

Website: https://mydhl.express.dhl/hk/en/home.html

Contact Details: 

Customer Service: +852 2400 3388

Operating Hours:
Monday to Friday: 10:00 AM – 7:30 PM

Saturday: 10:00 AM – 4:00 PM

Google Reviews score4.4/5
Total reviews5/5
Score consistency 4/5
Delivery4.5/5
Range4/5
Speed5/5
Convenience5/5
Customer Feedback4/5

Pros

  • Offers carbon-neutral delivery services
  • Over a dozen locations
  • Provides end-to-end tracking services

Cons

  • Reports of long queues being common

DHL is a delivery service founded in 1969. With decades of experience, DHL Express now provides delivery and courier services in Hong Kong and over 200 countries worldwide.

One of DHL’s strengths is that it has numerous locations. DHL has over a dozen branches in Hong Kong, including in Admiralty, Central, Tsim Sha Tsui, and other places.

In these locations, you can drop off your packages for delivery or pick up shipments sent to you. However, you can also have a courier pick up your packages from your home or have your item delivered to your doorstep, which makes the entire process convenient.

Packages and letters can be delivered as quickly as the next day, which is a plus.

DHL makes its services even more convenient by being open from Monday to Saturday and making it easy for customers to get quotes through its website. By describing their package’s weight and dimensions, customers can instantly estimate the fees they have to pay.

We also appreciate DHL’s end-to-end tracking services that allow customers to monitor where their package is in real-time. In addition, you can also opt to have your delivery be carbon neutral by paying a small fee.

We visited DHL Express Service Points in Hong Kong and saw how efficient and friendly their staff is. 

Still, although our experiences were generally good, some of the customers we talked to reported that these offices sometimes have long queues. They said these could make you wait for well over an hour in line.

2. Hong Kong Post

Hong Kong Post Homepage

Services: Mail and Parcel Delivery, Courier Service

Website: https://www.hongkongpost.hk/en/

Address: Hong Kong Post Headquarters, 2 Connaught Place, Central, Hong Kong

Contact Details: 

Phone: +852 2921 2222

Fax: +852 2868 0094

hkpo@hkpo@gov.hk

Operating Hours: 

Monday to Saturday: 8:00 AM – 6:00 PM

Sunday: 12:00 PM – 5:00 PM

Google Reviews score4/5
Total reviews5/5
Score consistency 4/5
Delivery5/5
Range5/5
Speed5/5
Convenience4/5
Customer Feedback4/5

Pros

  • Affordable courier services
  • Offers a money-back guarantee in case of delay
  • Has over 20 post offices

Cons

  • Tracking only includes basic information
  • Only account customers can get pick up and drop off

The Hong Kong Post is the government department that handles the region’s postal services. Established in 1841, the Hong Kong Post has developed multiple feats that give them an edge over other courier services in Hong Kong.

What we like best about the Hong Kong Post is its competitive pricing. The department’s courier service price starts at $32 for a 500g package. 

The courier delivery service usually takes around 2 to 3 days to deliver parcels and 1 to 3 days for letters. We also appreciate how the post office offers a money-back guarantee in case of any delay to their delivery.

If you register an account with the post office, you can get discounts the more you have shipments delivered.

Account customers can also have their packages picked up from their homes and have parcels delivered to their doorstep, which is a plus since it makes the process more convenient. 

We also like how the Hong Kong Post has a tracking system for customers to see where their package is. However, it is limited to only showing the basic information, such as the delivery date.

Overall, we believe that its pricing and convenience, combined with multiple post offices and lengthy operating hours, make the Hong Kong Post the perfect choice for those looking for affordable courier services in Hong Kong.

Nevertheless, it is necessary to note that the post office takes a while to respond to queries through email, according to some of the previous customers we interviewed. 

3. Pickupp

Pickupp Homepage

Services: Same-day and Next-day Delivery, International Delivery

Website: https://hk.pickupp.io/en/

Address: Room 412 – 413, Harbour Centre Phase 1, 1 Hung Hom, Hong Kong

Contact Details: 

hk@pickupp.io

Operating Hours: 

Monday to Friday: 9:00 AM – 10:00 PM

Saturday: 10:00 AM – 5:00 PM

Google Reviews score4.1/5
Total reviews5/5
Score consistency 4/5
Delivery3.5/5
Range3/5
Speed4/5
Convenience5/5
Customer Feedback4/5

Pros

  • Works with big corporations and brands
  • Offers real-time tracking 24/7
  • Offers same-day and next-day delivery

Cons

  • Mostly for businesses

Pickupp is a courier service in Hong Kong established in 2016. Despite its youth, the company has strengths that make it worth considering.

Before we delve deep into their advantages, it is essential to note that Pickupp’s services are primarily for merchants and businesses. 

Although the company also handles individuals’ shipping, individual customers do not get as much protection and customer service as enterprises enrolled in Pickupp’s programs.

One of the things we like about Pickupp is their quick and affordable delivery schemes. The company offers same-day and next-day shipping, beginning at $36 and $22, respectively.

Pickupp can also do international deliveries starting at $20, which is a plus.

We also appreciate Pickupp’s delivery transparency. The company offers 24/7 real-time GPS tracking of your package and a photo and e-signature to show that the person you’re delivering to received the package.

Our experience with Pickupp is similar to other customers, especially in the reliability and quickness of their services. However, we did hear from some clients that the company sometimes has delivery delays and occasionally does not respond to support calls.

Overall, Pickupp’s quick delivery schemes, affordable pricing, and GPS tracking make them a good choice for enterprises looking for a courier service.

4. SF Express

SF Express Homepage

Services: Same-Day Delivery, Courier Service

Website: https://htm.sf-express.com/hk/en/

Address: x

Contact Details: 

Phone: +852 2730 0273

WhatsApp: +852 5232 3333

Operating Hours: 

Monday to Friday: 8:00 AM – 8:30 PM

Saturday and Sunday: 8:00 AM – 8:00 PM

Google Reviews score3.9/5
Total reviews4/5
Score consistency 4/5
Delivery4.5/5
Range5/5
Speed4/5
Convenience4/5
Customer Feedback4/5

Pros

  • Long operating hours daily
  • Affordable rates
  • Can do same-day shipping
  • Multiple locations

Cons

  • Reports of long queues

SF Express is a delivery and courier service in Hong Kong, Mainland China, and other parts of Asia. SF Express was established in 1993 and has since built multiple locations in Hong Kong, but its age and branches are not its only strengths.

Another of SF Express’ advantages is its door-to-door and cash-on-delivery services, which make the entire process of sending parcels more convenient.

To add to this, SF Express is also open daily, even on public holidays. This feat allows its customers to send and receive packages and letters 365 days a year.

We also like the company’s affordable pricing. SF Express delivery service starts at $16 for documents, $30 for non-documents, and $58 for parcels that weigh 3 kg or above.

However, what we appreciate best about the company is their free upgrades to same-day shipping, as long as you follow the terms and conditions. 

If your package weighing less than 80kg is sent before a specified time on weekdays, SF Express will deliver it in the afternoon of the same day.

Our experience with SF Express has been smooth, and we appreciate their kind and friendly staff. However, some of their previous customers we talked to reported that the offices can get understaffed at times, leading to long queues.

Nevertheless, we believe that SF Express is the perfect match for those looking for quick and affordable deliveries.

5. Mail Box Etc

Mail Box Etc Homepage

Services: International Shipping, Delivery of Fragile and Dangerous Items

Website: https://mbehk.com/

Address: G/F, 54 Jervois Street, Sheung Wan

Contact Details: 

+852 6796 8986

info@mbehk.com

Operating Hours: 

Monday to Friday: 10:00 AM – 6:00 PM

Saturday: 10:00 AM – 2:00 PM

Google Reviews score4.6/5
Total reviews4/5
Score consistency 5/5
Delivery4/5
Range4/5
Speed4/5
Convenience4/5
Customer Feedback4/5

Pros

  • Transports dangerous and fragile goods
  • Two locations

Cons

  • Specializes in international deliveries

Mail Boxes Etc is a courier service established in the 1980s in California. In 2018, they decided to branch out to Hong Kong.

Unfortunately, Mail Boxes Etc specializes only in international deliveries. Despite not prioritizing local services, we believe you will find the company’s services valuable because of its strengths.

One of Mail Boxes Etc’s advantages is its ability to deliver valuables abroad in good condition. Although they can send regular mail and parcels, the courier service specializes in handling fragile items like luxury watches and wine shipments. 

The company can also send off dangerous goods such as flammables, gases, and corrosives, which makes them a great choice for enterprises dealing with these products.

Another of Mail Boxes Etc’s strengths is its two locations. Having branches in Sheung Wan and Wan Chai makes their services highly accessible. 

We had the chance to talk to the courier service’s other customers, and they said they liked how quick and efficient and reliable the service is, and how quickly they can handle their packages in their office.

Overall, we believe that Mail Boxes Etc is the perfect match for those regularly shipping parcels containing materials that are too fragile for common shipping and courier services in Hong Kong.

FAQs About Courier Services in Hong Kong

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