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Top 5 Courier Services in Hong Kong Homepage

Top 6 Courier Services in Hong Kong

Delivery - We picked couriers in Hong Kong that deliver a wide range of items as quickly as possible.

Convenience - We chose couriers that make deliveries as accessible and easy as they can. Long operating hours, pick-ups, and other similar feats increase points for this criterion.

Customer Feedback - This criterion is scored based on our experience with the couriers and the comments given by their previous customers.

1. AG Express

Services: Express Pickup & Delivery, Door to Door Delivery in HK & Nepal, Custom Clearance in HK & Nepal,  Container Booking from China & LCL, and Import/Sourcing Nepali Grocery Products

Website: https://ag.express/

Contact Details:

Operating Hours: By appointment basis

Google Reviews score5/5
Total reviews5/5
Score consistency 5/5
Delivery5/5
Range5/5
Speed5/5
Convenience5/5
Customer Feedback5/5

Pros

  • Provides end-to-end tracking services
  • Reasonable pricing
  • Efficient staff

Cons

  • No promos at the present

AG Express has revolutionized courier services for the Nepalese community, offering a reliable and affordable solution for shipping packages between Hong Kong, Nepal, and beyond. Founded in 2020 by Tulashi Uprety, the company began as a way to address the high costs faced by the community and has since expanded its services to include routes from Nepal to Hong Kong, China, Macau, and worldwide.

The company’s success is rooted in its commitment to customer satisfaction, as reflected in its motto, “Customer Satisfaction is our Goal.” This focus has earned AG Express a reputation for trustworthy and efficient deliveries, ensuring parcels arrive safely and on time.

AG Express stands out as a collaborative venture, supported by Nepalese investors and talent, showcasing the strength of the Nepalese community in creating impactful businesses. Its growth reflects a dedication to meeting the evolving needs of its customers while maintaining competitive pricing.

Whether shipping personal packages or handling international cargo, AG Express offers a seamless, customer-focused experience. Their dedication to service excellence and community values makes them a trusted choice for global courier services.

2. DHL Express

DHL Express Homepage

Services: Courier Services, End-to-End Tracking, Carbon Neutral Delivery

Website: https://mydhl.express.dhl/hk/en/home.html

Contact Details: Customer Service: +852 2400 3388

Operating Hours:

  • Monday to Friday: 10:00 AM – 7:30 PM
  • Saturday: 10:00 AM – 4:00 PM
Google Reviews score5/5
Total reviews5/5
Score consistency 5/5
Delivery5/5
Range5/5
Speed5/5
Convenience5/5
Customer Feedback5/5

Pros

  • Provides end-to-end tracking services
  • Affordable pricing
  • Eco-friendly

Cons

    DHL Express is a global leader in courier and express delivery services, specializing in international shipping solutions for both businesses and individuals. Known for its speed and reliability, DHL Express offers door-to-door delivery services with a wide range of shipping options to meet diverse needs, whether you’re sending documents, parcels, or larger shipments.

    The company excels in providing robust tracking solutions, ensuring customers can monitor their shipments every step of the way. DHL’s extensive global network allows them to provide fast and efficient international deliveries to almost every corner of the world.

    DHL Express is committed to customer satisfaction and consistency, providing timely and secure services, no matter the destination. Whether you’re sending a small package or managing large freight logistics, DHL is trusted for its professionalism and global reach.

    With a reputation for excellence in customer service and a proven track record, DHL Express makes international shipping simple, quick, and dependable. Their seamless courier service ensures that parcels are delivered with care and precision, making them a top choice for international shipments.

    3. Hong Kong Post

    Hong Kong Post Homepage

    Services: Mail and Parcel Delivery, Courier Service

    Website: https://www.hongkongpost.hk/en/

    Address: Hong Kong Post Headquarters, 2 Connaught Place, Central, Hong Kong

    Contact Details: 

    Operating Hours: 

    • Monday to Saturday: 8:00 AM – 6:00 PM
    • Sunday: 12:00 PM – 5:00 PM
    Google Reviews score4/5
    Total reviews5/5
    Score consistency 4/5
    Delivery5/5
    Range5/5
    Speed5/5
    Convenience4/5
    Customer Feedback4/5

    Pros

    • Affordable courier services
    • Offers a money-back guarantee in case of delay
    • Has over 20 post offices

    Cons

    • Tracking only includes basic information
    • Only account customers can get pick up and drop off

    The Hong Kong Post is the government department that handles the region’s postal services. Established in 1841, the Hong Kong Post has developed multiple feats that give them an edge over other courier services in Hong Kong.

    What we like best about the Hong Kong Post is its competitive pricing. The department’s courier service price starts at $32 for a 500g package. 

    The courier delivery service usually takes around 2 to 3 days to deliver parcels and 1 to 3 days for letters. We also appreciate how the post office offers a money-back guarantee in case of any delay to their delivery.

    If you register an account with the post office, you can get discounts the more you have shipments delivered.

    Account customers can also have their packages picked up from their homes and have parcels delivered to their doorstep, which is a plus since it makes the process more convenient. 

    We also like how the Hong Kong Post has a tracking system for customers to see where their package is. However, it is limited to only showing the basic information, such as the delivery date.

    Overall, we believe that its pricing and convenience, combined with multiple post offices and lengthy operating hours, make the Hong Kong Post the perfect choice for those looking for affordable courier services in Hong Kong.

    Nevertheless, it is necessary to note that the post office takes a while to respond to queries through email, according to some of the previous customers we interviewed. 

    4. Pickupp

    Pickupp Homepage

    Services: Same-day and Next-day Delivery, International Delivery

    Website: https://hk.pickupp.io/en/

    Address: Room 412 – 413, Harbour Centre Phase 1, 1 Hung Hom, Hong Kong

    Contact Details: [email protected]

    Operating Hours: 

    • Monday to Friday: 9:00 AM – 10:00 PM
    • Saturday: 10:00 AM – 5:00 PM
    Google Reviews score4.1/5
    Total reviews5/5
    Score consistency 4/5
    Delivery3.5/5
    Range3/5
    Speed4/5
    Convenience5/5
    Customer Feedback4/5

    Pros

    • Works with big corporations and brands
    • Offers real-time tracking 24/7
    • Offers same-day and next-day delivery

    Cons

    • Mostly for businesses

    Pickupp is a courier service in Hong Kong established in 2016. Despite its youth, the company has strengths that make it worth considering.

    Before we delve deep into their advantages, it is essential to note that Pickupp’s services are primarily for merchants and businesses. 

    Although the company also handles individuals’ shipping, individual customers do not get as much protection and customer service as enterprises enrolled in Pickupp’s programs.

    One of the things we like about Pickupp is their quick and affordable delivery schemes. The company offers same-day and next-day shipping, beginning at $36 and $22, respectively.

    Pickupp can also do international deliveries starting at $20, which is a plus.

    We also appreciate Pickupp’s delivery transparency. The company offers 24/7 real-time GPS tracking of your package and a photo and e-signature to show that the person you’re delivering to received the package.

    Our experience with Pickupp is similar to other customers, especially in the reliability and quickness of their services. However, we did hear from some clients that the company sometimes has delivery delays and occasionally does not respond to support calls.

    Overall, Pickupp’s quick delivery schemes, affordable pricing, and GPS tracking make them a good choice for enterprises looking for a courier service.

    5. SF Express

    SF Express Homepage

    Services: Same-Day Delivery, Courier Service

    Website: https://htm.sf-express.com/hk/en/

    Contact Details: 

    • Phone: +852 2730 0273
    • WhatsApp: +852 5232 3333

    Operating Hours: 

    • Monday to Friday: 8:00 AM – 8:30 PM
    • Saturday and Sunday: 8:00 AM – 8:00 PM
    Google Reviews score3.9/5
    Total reviews4/5
    Score consistency 4/5
    Delivery4.5/5
    Range5/5
    Speed4/5
    Convenience4/5
    Customer Feedback4/5

    Pros

    • Long operating hours daily
    • Affordable rates
    • Can do same-day shipping
    • Multiple locations

    Cons

    • Reports of long queues

    SF Express is a delivery and courier service in Hong Kong, Mainland China, and other parts of Asia. SF Express was established in 1993 and has since built multiple locations in Hong Kong, but its age and branches are not its only strengths.

    Another of SF Express’ advantages is its door-to-door and cash-on-delivery services, which make the entire process of sending parcels more convenient.

    To add to this, SF Express is also open daily, even on public holidays. This feat allows its customers to send and receive packages and letters 365 days a year.

    We also like the company’s affordable pricing. SF Express delivery service starts at $16 for documents, $30 for non-documents, and $58 for parcels that weigh 3 kg or above.

    However, what we appreciate best about the company is their free upgrades to same-day shipping, as long as you follow the terms and conditions. 

    If your package weighing less than 80kg is sent before a specified time on weekdays, SF Express will deliver it in the afternoon of the same day.

    Our experience with SF Express has been smooth, and we appreciate their kind and friendly staff. However, some of their previous customers we talked to reported that the offices can get understaffed at times, leading to long queues.

    Nevertheless, we believe that SF Express is the perfect match for those looking for quick and affordable deliveries.

    6. Mail Box Etc

    Mail Box Etc Homepage

    Services: International Shipping, Delivery of Fragile and Dangerous Items

    Website: https://mbehk.com/

    Address: G/F, 54 Jervois Street, Sheung Wan

    Contact Details: +852 6796 8986 | [email protected]

    Operating Hours: 

    • Monday to Friday: 10:00 AM – 6:00 PM
    • Saturday: 10:00 AM – 2:00 PM
    Google Reviews score4.6/5
    Total reviews4/5
    Score consistency 5/5
    Delivery4/5
    Range4/5
    Speed4/5
    Convenience4/5
    Customer Feedback4/5

    Pros

    • Transports dangerous and fragile goods
    • Two locations

    Cons

    • Specializes in international deliveries

    Mail Boxes Etc is a courier service established in the 1980s in California. In 2018, they decided to branch out to Hong Kong.

    Unfortunately, Mail Boxes Etc specializes only in international deliveries. Despite not prioritizing local services, we believe you will find the company’s services valuable because of its strengths.

    One of Mail Boxes Etc’s advantages is its ability to deliver valuables abroad in good condition. Although they can send regular mail and parcels, the courier service specializes in handling fragile items like luxury watches and wine shipments. 

    The company can also send off dangerous goods such as flammables, gases, and corrosives, which makes them a great choice for enterprises dealing with these products.

    Another of Mail Boxes Etc’s strengths is its two locations. Having branches in Sheung Wan and Wan Chai makes their services highly accessible. 

    We had the chance to talk to the courier service’s other customers, and they said they liked how quick and efficient and reliable the service is, and how quickly they can handle their packages in their office.

    Overall, we believe that Mail Boxes Etc is the perfect match for those regularly shipping parcels containing materials that are too fragile for common shipping and courier services in Hong Kong.

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