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The 5 Best Family Doctors in Hong Kong for Holistic Care, From Grandparents to Babies 

  • Qualifications and Experience: We looked into each doctor’s educational background, professional certifications, and years of practice. We also evaluated whether they have specialized training in family medicine.
  • Range of Services: We examined the scope of care provided, from preventive check-ups to vaccinations. In-person and telemedicine consultations were also considered. Clinics that offered emergency referrals were also considered.
  • Patient Communication and Approach: We evaluated how doctors interacted with patients. We focused on the doctors’ listening skills, clarity of explanations, and bedside manner.
  • Facilities and Clinic Environment: We looked into the cleanliness, comfort, and modernity of clinic facilities. It’s also crucial for us to see if they have child-friendly amenities and efficient support staff.
  • Cost and Assistance With Insurance: We identified their consultation fees and compared them to the city’s average. We considered affordability and assistance when handling insurance coverage.

I’m no stranger to health concerns that can ripple through an entire family – when my 2-year-old nephew had a cold, my 60-year-old grandma experienced arthritis. That’s when we realized having a family doctor is more essential than we thought.

More than convenience, a GP in Hong Kong offers peace of mind. They listen, take care of your needs, and simply know your family’s entire health. And because life moves fast in HK, we all need a doctor for both general check-ups and long-term care.

We interviewed residents in neighborhoods, visited clinics, and spoke to patients in waiting rooms. What we found led us to these names, who are sure to keep everyone cared for.

How much does it cost to see a family doctor in Hong Kong?

The cost to see a family doctor in Hong Kong starts at $50 for eligible HK residents and ranges from $300 to $400 for private consultations. Costs are expected to be higher for non-residents without a Hong Kong ID.

1. Dr. Chan Yuen Ling, Carrie

dr-chan-yuen-ling-carrie

Location: 4/F, Yes & Right House 德拓大廈, 1-3 Mody Rd, Tsim Sha Tsui

Contact: +85252379587

Opening Hours: Monday – Friday: 9:30 AM – 1:00 PM, 2:00 PM – 7:00 PM, Saturday: 9:30 AM – 1:30 PM. 

Website

Google5/5
Total reviews5/5
Score consistency5/5
Qualifications and Experience5/5
Range of Services 4/5
Patient Communication and Approach4/5
Facilities and Clinic Environment5/5
Cost and Assistance With Insurance3/5

Dr. Chan Yuen Ling won our favour for her clear and detailed explanations of treatments and vaccination options. The families we interviewed all agreed that the consultations were stress-free because Dr. Ling was polite, patient, and compassionate.

The clinic is a solid one-stop healthcare center too. It offers essential services like family medicine, orthopedics, dentistry, and nutrition counseling. We also liked that the team has diagnostic and surgical experience, making them ideal for complex cases.

In general, the clinic’s focus is on preventive strategies, offering access to long-term wellness programs. We like the offerings, covering foundationals like weight management and generalized consultations.

Dr. Chan Yuen Ling’s services are available in this TST location with extended weekday and Saturday hours. This makes her an accessible choice for busy families who prefer seeing doctors during downtime.

We only wish to see more transparency with their pricing, as the clinic isn’t very upfront with rates. Longer wait times can be expected during weekdays too, so booking at an earlier date is advised.

Pros

  • Clear and detailed medical explanations
  • Patient, compassionate, and approachable
  • Offers preventive strategies
  • Wide range of services
  • Comfortable clinic environment
  • Convenient TST location
  • Flexible hours including Saturdays

Cons

  • Limited transparency on fees
  • Long waiting times for appointments

    Polite and patient

    “I went to the clinic for HPV vaccination, Dr. Chan explained the details clearly. She is polite and patient.”

    Christy Chan | Google Review

    So patient and considerate

    “Dr. Chen is so patient and considerate 🥹 He cares about daily health habits more than professional advice. Prevention is better than cure 💪🏻 …”

    Anjh Yim | Google Reviews

    2. The London Medical Clinic

    the-london-medical-clinic

    Location: 9th Floor, 1 Duddell Street, Duddell St, Central

    Contact: +85225376898

    Opening Hours: Monday – Friday: 8:30 AM – 6:30 PM, Saturday: 9:00 AM – 1:00 PM

    Website

    Google4.5/5
    Trustpilot4.7/5
    Total reviews4/5
    Score consistency5/5
    Qualifications and Experience5/5
    Range of Services 4/5
    Patient Communication and Approach4/5
    Facilities and Clinic Environment5/5
    Cost and Assistance With Insurance 3/5

    The London Medical was founded in 2012 by UK-trained doctors. With a long-standing reputation, we find them a reliable choice for family-friendly healthcare in the city.

    The clinic has multiple family doctors on board to deal with various health needs. Dr. Lily Wong, for instance, is often mentioned for her accurate diagnoses and detailed treatment plans.

    On the other hand, Dr. Gordon is often described as thorough and caring. 

    The facility itself is impressive. Spanning over 3,600 square feet, the clinic’s consultation rooms are spacious. There are even dedicated spaces for specialized programs like physiotherapy, pilates, podiatry, and acupuncture,

    The range of services is as great as the physical space. Families can take advantage of their health checks, vaccination services, and health screening. Surgery for minor, low-risk conditions is also available.

    Unfortunately, the rates are on the higher end, which can be a dealbreaker for families who need services for multiple members. Emergency services are a little off too, as they rely on external GPS for after-hours services. 

    Nonetheless, with welcoming and approachable staff and professionals, we find them a solid choice for long-term needs.

    Pros

    • Highly experienced, UK-trained doctors
    • Patient-centered approach
    • Wide range of services
    • Strong network of specialists
    • Spacious and modern facility
    • Multilingual medical team (e.g., Cantonese, English, Tagalog, Hindi)
    • Accessible by MTR and car
    • Fast appointment availability
    • Same-day bookings possible

    Cons

    • High consultation rates
    • Reliance on external GPs for emergencies

      Great family doctors

      “Great service and very good professionals. They are always helpful and you always get fast appointments. I’ve known Dr. Lily Wong for over three years and she is a great family doctor for both adult and children.”

      Maria Gil de Santivanes | Google Review

      The best care for patients

      “The London Medical Clinic has been my family’s doctor office for the past seven years, before we were relocated overseas this summer. A big shoutout to Dr. Lily, who is the most compassionate family doctor one can have, truly passionate about providing the best care for her patients and spot on with her diagnosis. Dr. Gordon & Dr. Tony are also excellent choices!!  Both of them provided very caring and thorough care to my husband and son over the years. The London Clinic has a great network of specialists and the helpful nurses & receptionists are always there to make you feel welcome. Very grateful for the professionalism and fantastic care over the years!! We miss you!!”

      Christina O | Google Reviews

      3. Li Kwok Tung, Donald Doctors

      li-kwok-tung-donald-doctors

      Location: Hong Kong, Central, Queen’s Road Central, 36號, Hing Wai Building, 6樓

      Contact: +85225226744

      Website

      Google5/5
      Total reviews5/5
      Score consistency5/5
      Qualifications and Experience5/5
      Range of Services 4/5
      Patient Communication and Approach4/5
      Facilities and Clinic Environment5/5
      Cost and Assistance With Insurance 3/5

      Dr. Li Kwok Tung specializes in general medicine, allowing him to provide comprehensive care across a wide range of conditions. This includes acute illnesses and the management of chronic diseases.

      We like that he has a placement in a multi-speciality hospital. This gives him access to a strong network of specialists, which means patients can be seamlessly referred to the right professional when necessary.

      Speaking of which, patients benefit from the hospital’s integrated approach. Under one roof, patients can easily access diagnostic imaging, laboratory testing, and treatment facilities. When the need arises, there’ll be no need to contact a different provider.

      The hospital environment is comfortable and private. Consultation rooms are modern, which makes clients feel less anxious during the process. And with Dr. Li being attentive, caring, and professional, sessions feel seamless.

      However, it being a private hospital means higher costs compared to other options. The location in Happy Valley may be less convenient for patients outside of Hong Kong Island too. Take note of these things before giving them a call. 

      Pros

      • Broad expertise in general medicine
      • Strong in-house referral network
      • Access to advanced diagnostics and treatments
      • Personalized consultations
      • Professional and attentive care
      • Comfortable and private environment 
      • Multi-specialty hospital

      Cons

      • Higher consultation and treatment costs
      • May be difficult to access

        4. Dr. Lee Ying Cheung 

        dr-lee-ying-cheung

        Location: 4/F, Yes & Right House1-3 Mody Rd, Tsim Sha Tsui

        Contact: +85269730800

        Opening Hours: Monday – Friday: 9:30 AM – 1:00 PM, 2:00 PM – 7:00 PM, Saturday: 9:30 AM – 1:30 PM.

        Website

        Google4.9/5
        Total reviews3/5
        Score consistency5/5
        Qualifications and Experience5/5
        Range of Services 3/5
        Patient Communication and Approach4/5
        Facilities and Clinic Environment4/5
        Cost and Assistance With Insurance 5/5

        Dr. Lee Ying Cheung is a top choice for families needing a wide scope of services, including general consultations and preventative care.

        We also like his specialty in niche treatments like weight management programs and management of chronic illnesses like diabetes and asthma.

        The vaccinations are comprehensive. They cover HPV, influenza, pneumococcal, and other essential immunizations. This makes them a one-stop preventive care provider for all life stages.

        Efficiency is also a major win – in fact, multiple patients noted minimal wait times, even during periods that are considerably busy. The diagnoses remain accurate and in-depth, despite spending as little time as possible.

        Patient care is a great point. The doctor himself was compassionate, thorough, and friendly, so consultations never felt like a drag. Plus, the nurses and staff are all welcoming and warm, ensuring a positive clinic experience.

        Just take note that availability is limited on Sundays and public holidays, which can be inconvenient for some patients. They’re also limited in terms of handling complex treatments, so you may want to look into a different provider for specialized needs. 

        Pros

        • Wide range of family medicine services 
        • Solid range of preventive programs
        • Extensive vaccination options 
        • Accurate diagnoses
        • Minimal wait times
        • Polite and supportive nursing staff
        • Clear communication
        • Convenient TST location

        Cons

        • Limited availability on Sundays and public holidays
        • Not ideal for specialized complex treatments

          Meticulous, prudent, and thoughtful

          “Dr Jacky is meticulous, prudent and thoughtful when it comes to his diagnosis and advice. He and his nutritionist wife Emily has helped me and my family overcome our long time challenge to stay fit so that we can get rid of diabetes. I am immensely grateful for his patient treatment and care. Very few in the profession would go to such lengths in caring for their patients and nurturing them back to health. My sincere gratitude.”

          Suen Tiffany | Google Review

          Caring to patients

          “Very good caring for patients, auntie and nurse is very polite, and if sick while traveling in Hong Kong, it is highly recommended to come here.”

          Wei Zha | Google Reviews

          5. Quality HealthCare Medical Centre

          quality-healthcare-medical-centre

          Location: Tower 1, HK Hong Kong Island Admiralty Units 1605-09, 16/F, Admiralty Centre, 18 Harcourt Rd

          Contact: +85225298668

          Opening Hours: Monday – Friday: 8:30 AM – 5:30 PM, Saturday: 8:00 AM – 1:00 PM

          Website

          Google4.5/5
          Glassdoor3.3/5
          Yelp4/5
          Total reviews5/5
          Score consistency4/5
          Qualifications and Experience5/5
          Range of Services 5/5
          Patient Communication and Approach4/5
          Facilities and Clinic Environment5/5
          Cost and Assistance With Insurance 4/5

          Quality HealthCare Medical Centre has been a trusted provider for over 150 years. As one of the city’s most established private groups, they have our trust for quality services.

          In particular, it’s the range of services that makes them stand out. Offerings include general outpatient care, family medicine, and diagnostics. Vaccinations and mental health support are also available. 

          We also like that they offer support in Traditional Chinese Medicine.

          Being a big healthcare group, they have many doctors on board whom families trust. One is Dr. Fan, a widely recognized family doctor specializing in chronic conditions and guiding patients through aging-related health needs.

          There’s also Dr. Cheung and Dr. Chiu, who are often commended for their warm and empathetic care.

          Wait times are surprisingly minimal despite how busy they are. In fact, we had a visit when wait times only took about 20 minutes, significantly faster than most private clinics.

          If there were any point for delays, it would be that prescription processing is slower than expected. On top of that, popular doctors often have full schedules, making it hard to secure your first appointment.

          Pros

          • Over 150 years of experience
          • Large over 1,400 service points and 100 health centers
          • Comprehensive services 
          • Thorough and compassionate approach
          • Short wait times
          • Backed by Bupa (an international healthcare company)
          • Comprehensive range of services

          Cons

          • Slow prescription processing
          • Popular doctors are hard to book

            Thoughtful and kind

            “Our family’s experience with Dr Kenneth Fan has been remarkable. His thoughtfulness & kindness have made all the difference. We went through medical procedures with ease & confidence after his explanation. His nurse, Fanny, went above & beyond in arranging our medical checkups. It means so much to have a doctor we can trust & rely on. A big thank you to Dr Fan!”

            Lisa Hung | Google Review

            Very nice and effective

            “I recommended Docteur Fan, our family general doctor for many years. He is very nice and effective. He is quite popular and sees many patients every day. Despite his busy schedule, he remains very patient!”

            Jie Wang | Google Reviews

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