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Top 5 Travel Agencies in Hong Kong Homepage

Top 8 Travel Agencies in Hong Kong

How we picked

Experience – We picked travel agencies that have spent multiple years in the field, since this usually translates to the number of customers served and trips arranged. 
Service – We chose travel agencies that offer a wide range of trips to different countries as conveniently as possible.
Customer Satisfaction – This criterion is based on the experience of their previous customers and our own dealings with the agency.

1. Excella Travel

Excella Travel Homepage

Services: Airline Ticket Booking, Hotel Booking, Cruises, Tour Packages, Travel Insurance, Visa Services

Website: https://www.excellatravel.com/

Address: Room 701, Wah Yuen Building, 149 Queens Road, Central, Hong Kong

Contact Details: 

Phone: +852 2810 7588

Fax: +852 2868 4290

[email protected]

Operating Hours: 

Monday to Friday: 9:30 AM – 6:00 PM

Saturday: 9:30 AM – 1:00 PM

Google Reviews score4.8/5
Total reviews3/5
Score consistency 5/5
Experience5/5
Service5/5
Range5/5
Convenience5/5
Customer Satisfaction5/5

Pros

  • Open 6 days a week
  • Offers a wide range of services
  • 6 decades of experience in the field

Cons

  • Most tours are custom-made

Excella Travel is a family-owned and operated travel agency in Hong Kong established in 1956. We believe that Excella’s over six decades of experience gave it multiple things that earned it its spot on this list.

One of the things we like about Excella Travel is that they have a wide range of services that make them a one-stop shop for travel concerns. The agency can help clients with everything from visa processing to setting up tours.

But their best service comes in their overall management of travel. They can book plane tickets and cruises, set up your lodging at your destination, and even arrange for ground transportation such as private cars and limousines.

Not only is this convenient but it’s also useful for events involving large groups of people, such as company outings or teams’ travel.

Talking to Excella’s people, we found them highly professional and helpful. They were patient with our queries and responsive to our requests. 

We talked to some of their previous clients, and they also noted how quick and efficient Excella’s services are. 

Overall, we believe that Excella Travel is the best match for those who want their entire trip arranged as conveniently as possible. 

2. Fly High Travel

Fly High Travel Homepage

Services: Booking Tours and Cruises, Visa Processing

Website: https://flyhigh.travel/

Address: Unit No. 1812, 18/F, Star House, 3 Salisbury Road, Tsim Sha Tsui, Hong Kong

Contact Details: 

+852 3707 3829

+852 3707 3827

[email protected]

Operating Hours: Monday to Friday: 9:00 AM – 6:00 PM

Google Reviews score5/5
Total reviews5/5
Score consistency 5/5
Experience4/5
Service4.5/5
Range4/5
Convenience5/5
Customer Satisfaction5/5

Pros

  • Helps arrange quarantine hotels
  • Quick and responsive with sudden changes

Cons

  • Limited tour information

Fly High Travel is a travel agency in Hong Kong that offers local, foreign, and cruise tours.

One issue we have with the travel agency is that they only make a handful of tours and information available on their platforms. Although we would appreciate it if they made more information accessible, this setback does not outweigh their advantages.

One of Fly High Travel’s strengths is its range of tours. They offer trips and sightseeing tours all around Hong Kong made available at a discounted price.

They also offer competitively priced cruise trips and visa processing aid.

We also like how they help people travelling into Hong Kong by booking quarantine hotels. The agency makes everything convenient, from transportation to the hotel to the food items served, which could be vegan or halal upon request.

However, we believe Fly High Travel’s biggest strength lies in its service. Based on our experience, the agency and its staff are very prompt and responsive, even early in the morning or late at night.

We also talked to some of their previous clients. One of them said that Fly High Travel helped them with rescheduling a trip early in the morning.

With convenience, professionalism, and its range of services combined, Fly High Travel makes itself a travel agency worth considering for your next trip.

3. Golden Travels Limited

Golden Travels Limited Homepage

Services: Airline Ticket Booking, Hotel Booking, Cruises, Tour Packages, Bespoke Tour Packages,Travel Insurance,

Website: http://www.goldentravelshk.com/

Address: Unit 1201, Room 4, 12 Floor, Harbour Center – 2, 8 Hok Cheung Street, Hunghom, Hong Kong

Contact Details: 

[email protected]

[email protected]

Phone: +852 3619 1580

WhatsApp: +852 4622 5055

Operating Hours: Monday to Friday: 10:00 AM – 7:00 PM

Google Reviews score5/5
Total reviews4/5
Score consistency 5/5
Experience3/5
Service5/5
Range5/5
Convenience5/5
Customer Satisfaction5/5

Pros

  • Offers multiple tours
  • Quick and efficient booking
  • Transparent with prices

Cons

  • Tours are only for Hong Kong, Macau, and the Greater Bay Area

Golden Travels Limited is a travel agency in Hong Kong established in 2018. Despite its youth, the travel agency has enough strengths that we believe earn it a spot on our list.

Golden Travels’ greatest strength is in its tour packages. The travel agency offers multiple tours to different destinations and at varying lengths.

You can book a cruise tour, a simple day at Disneyland, or have a solemn day visiting the Big Buddha.

Unfortunately, Golden Travels’ trips are limited to Hong Kong and Macau, which puts it at a disadvantage. However, they are planning to add tours to India, Japan, and Singapore soon.

In addition, we also appreciate Golden Travels’ transparency with tour information. They let you know your tour package’s inclusions and price, which helps tourists and locals plan where to stay and how to spend their days.

They also help people coming into Hong Kong with their quarantine hotels, which is a plus.

We talked to their agents and liked how responsive and professional they were. Other clients of the agency noted how much these agents go above and beyond in helping them with the necessary paperwork and answering their questions.

Overall, we believe that Golden Travels Limited is the best match for those looking for affordable trips in Hong Kong and Macau.

4. Intriq Journey

Intriq Journey Homepage

Services: Customized Trips and Tours

Website: https://www.intriqjourney.com/hk//

Address: G/F Sau Wa Court, 29 Sau Wa Fong, Wan Chai, Hong Kong

Contact Details: 

Phone: +852 2885 2181

WhatsApp: +852 9727 7016

[email protected]

Operating Hours: Monday to Friday: 9:00 AM – 6:00 PM

Google Reviews score5/5
Total reviews3/5
Score consistency 5/5
Experience5/5
Service5/5
Range5/5
Convenience5/5
Customer Satisfaction5/5

Pros

  • Offers custom trips and tours
  • Travel destinations available on all continents

Cons

  • Minimal pre-planned tours

Intriq Journey is a travel agency in Hong Kong, Singapore, and Beijing. Although established in 2020, the travel agency’s staff have decades of combined experience that we believe gives Intriq a handful of advantages.

One of these advantages is Intriq’s range of services. The travel agency can help clients book cruises, rail journeys, outdoor adventures, and other trips and tours.

We like how these travels are primarily custom-made for each person or group, depending on their passions and interests. 

Intriq can also book these trips on all continents. This range of destinations and customizability that the travel agency offers gives its clients complete freedom over where they go and how they want to spend their vacations.

We talked to Intriq’s travel agents and appreciated how professional and knowledgeable they are, offering quick answers to our questions and suggesting deals and discounts. We also like how reasonable their prices were despite the bespoke packages they offer.

We talked to one of their previous clients. They said that Intriq was supportive every step of the way. 

They also noted how the agents took their time to ask how the trip was, which made them like the agency even more.

Overall, we believe that Intriq Journey is the best match for those who would like the most freedom when it comes to their tours and vacations.

5. Hello! Hong Kong

Hello! Hong Kong Homepage

Services: Tours for Residents and Tourists

Website: https://www.hellohongkong.com.hk/

Contact Details: [email protected]

Google Reviews score4.9/5
Total reviews4/5
Score consistency 5/5
Experience5/5
Service4.5/5
Range4/5
Convenience5/5
Customer Satisfaction5/5

Pros

  • Multiple tours that highlight different parts of Hong Kong
  • Offers different ways to experience Hong Kong

Cons

  • Online bookings only
  • No foreign tours and trips

Hello! Hong Kong is a travel agency that specializes in offering tours within the region. Although their tours are only limited to Hong Kong, we still believe they have things that make them worth considering.

What we like best about Hello is that they offer multiple ways to experience the region. We believe that even residents would enjoy the trips arranged by the agency.

Hello Hong Kong offers tourists and residents trips that explore Hong Kong’s culture and history. These trips also showcase the region’s food, may it be from restaurants and booths on the street.

Aside from these, Hello also provides helicopter tours, educational trips, and sailing experiences that showcase the beauty of Hong Kong.

We also appreciate how the agency offers private and group tours, which we found very enjoyable. The trips were not rushed and adjusted to our pace, which is a plus.

Hello’s tours are led by their guides, who are all professional, fun, and knowledgeable about every nook and cranny of Hong Kong. Other clients (and we) found them to be an essential part of the tour that made everything more memorable.

Despite its services being limited to Hong Kong, Hello Hong Kong is a great match for those who wish to explore the region in-depth and dive into its rich culture and history. 

6. Hong Kong DolphinWatch

Services: Pink Dolphin Viewing Trips

Website: http://hkdolphinwatch.com/

Contact Details:

E-mail : [email protected]
Tel : (852) 2984 1414
Fax : (852) 2984 7799

Google Reviews score4/5
Total reviews4/5
Score consistency 5/5
Experience5/5
Service4.5/5
Range4/5
Convenience5/5
Customer Satisfaction5/5

Pros

  • Dolphins can be sighted all year round
  • Can accommodate celebrations
  • Raises awareness about pink dolphins

Cons

  • Extremely busy from July to December

Next on our list is a travel agency that offers a unique experience: dolphin watching. Hong Kong Dolphinwatch was founded in 1995, and ever since the agency has dedicated itself in creating specialized experiences for clients.

If you opt to go dolphin watching with the assistance of Hong Kong Dolphinwatch, you will gain better insight into the lives of dolphin, including their environmental situation. You can also get handouts containing information on how to help dolphins.

Another thing we like about Hong Kong Dolphinwatch’s services is the fact that they can cater large groups through their charter trips, so if you wish to celebrate major events, you can do it with their assistance, too.

All in all, highly recommended for a unique experience.

7. Allied Express Travel

Services: Travel Services

Website: https://www.alliedexpresstravel.com

Contact Details:

E-mail : [email protected]
Tel: +852 2523 0877
Whatsapp/Viber: +852 9493 5684

Google Reviews score4.6/5
Facebook Reviews score4.8/5
Total reviews4.7/5w
Score consistency 4.8/5
Experience5/5
Service4.5/5
Range4.5/5
Convenience5/5
Customer Satisfaction4/5

Pros

  • Many years of experience
  • Best all-around value
  • Provides various travel packages of all prices

Cons

  • May be hard to book due to numerous customers

Allied Express Travel is a well-established travel agency in Hong Kong that has been operating since 1995. With over 28 years of experience, they have established themselves as a reliable and trustworthy travel agency in the industry.

They offer a wide range of travel services, including flights, accommodation, and tour packages, to destinations such as the Philippines, Indonesia, Bali, Thailand, Cambodia, USA, UK, and Europe.

One of the major advantages of working with Allied Express Travel is their extensive experience in the travel industry. With over two decades of experience, they have built a reputation for providing high-quality services to their clients.

Their expertise and knowledge of the industry allow them to provide their clients with personalized travel solutions that meet their unique needs and preferences.

Another advantage of working with Allied Express Travel is their commitment to providing the best all-around value. They offer a wide range of travel packages that cater to different budgets and preferences.

Their packages include VIP travel, budget travel, corporate travel, activities travel, diving trips, and golf trips, among others. This means that clients can choose from a variety of options and find a package that meets their needs and budget.

Moreover, Allied Express Travel provides various travel packages of all prices. They have options for all types of travelers, from budget-conscious travelers to those seeking luxurious experiences. Their packages are also comprehensive, covering various aspects of travel, including flights, accommodation, and transportation, among others.

8. Crystal Bus Sightseeing Dining Tour

Services: Bus tour, party bus, events

Website: https://www.crystalbus.com.hk/zh-hant/

Address: Suite 1707, 17/F ,South Tower Concordia Plaza, 1 Science Museum Road, Tsim Sha Tsui, Kowloon

Contact Details: +852 6966 6348

Operating Hours: No fixed schedule

Google Reviews score4.1/5
Total reviews4/5
Score consistency 4/5
Experience5/5
Service5/5
Range5/5
Convenience5/5
Customer Satisfaction4/5

Pros

  • Chartered Tours for Customization Offered
  • Experienced Clientele and Recognition
  • Versatile Itineraries Accommodated

Cons

  • Rates unavailable online

Crystal Bus offers a one-of-a-kind travel experience by combining sightseeing with a dining tour on a luxurious double-decker bus. The unique concept, featuring Swarovski Crystal decorations, sets it apart from conventional travel options.

We like that they have collaborated with prestigious brands such as Bvlgari, DB Schenker, mediacorp, KingKong Media Production, National Gallery Singapore, Jumbletune, and the Ministry of Education of Singapore. This portfolio reflects the studio’s credibility and experience in handling diverse events.

With a range of itineraries for lunch and dinner tours, Crystal Bus covers over 20 attractions in Hong Kong. The inclusion of sightseeing stop-by points allows tourists to alight and capture memorable moments, enhancing the overall travel experience.

Note though that their website does not currently does not provide clear details on pricing for standard tours, chartered tours, or any additional services. Transparent and readily available pricing information is crucial for potential customers in planning their budget.

Overall, Crystal Bus Sightseeing Dining Tour offers a distinctive travel experience in Hong Kong, combining luxury, sightseeing, and gourmet dining. The unique concept, versatile itineraries, and collaboration with prestigious brands contribute to its appeal.

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