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Save Your Home with the 5 Best Water Damage Repair Services in Hong Kong 

  • Scope of Services - We picked companies that offer a comprehensive range of water damage repair services and other related solutions.
  • Reputation - We prioritized service providers that have years of experience in the industry and proven track records of delivering quality results.
To further evaluate this, we directly spoke with their clients to gather authentic feedback.
  • Convenience - We favored water damage repair services with flexible schedules and long operating hours so clients could maximize their accessibility.
  • Equipment - We selected companies that use top-quality equipment and offer various methods and solutions to fix water damage.   
  • Customer Satisfaction - We listened to client feedback to gather genuine insights into the overall experience you can expect from these companies. We favored those who delivered excellent results and were responsive to queries.

Water-related damage in a property (often an unseen menace) is a problem that’s best addressed ASAP! 

Whether it’s a result of busted pipes or storm floods, it pays to act fast. 

Structural damage, blocked drains, mold buildup – trust me, all these can lead to a cascade of issues the longer you ignore them. 

So what now? Don’t let water damage ruin your day or your home. Call in the experts and get everything repaired and restored!

1. Jelaine Drainage Services and Construction   

jelaine-drainage

Services: Emergency repairs for pipe damage, residential drainage services, and more 

Website: https://www.jelaine-drainage.com/ 

Address: Kin On Building, Flat 4, 4/F, 163-173 Camp St, Sham Shui Po

Contact details: +852 5981 9981  

Operating hours: Monday to Sunday – Open 24 hours  

Google reviews score4.9/5 
Total reviews 4.5/5
Score consistency 4.5/5
Scope of Services5/5
Reputation 5/5
Convenience5/5
Equipment5/5
Customer Satisfaction 4.5/5

Jelaine Drainage is a well-established service provider that has been tackling all sorts of plumbing dilemmas for more than 30 years. Many Hongkongers also hire them to identify and resolve drainage and water-related issues.

What’s great about this firm is that its services are available across 18 districts of Hong Kong, including Lantau Island. 

Not only that, they guarantee to arrive on site within one hour if you’re in Central, Mid-Levels, or Kowloon. Reviews from previous clients support this claim because many of them praised the team’s prompt and clear communication. 

You see, their line is open 24 hours a day. If you have queries, you can easily reach them via call. 

Plus, most of their technicians can communicate fluently in Cantonese, Mandarin, and English. This means even if you’re a tourist, you won’t have a problem hiring them. 

If you require professional help in maintenance and clearance for flooding/sewage backflow or repairs brought by damaged water supply lines, their team can handle the restoration for you.  

Apart from that, Jelaine Drainage also handles pipe cleaning and plumbing services for public housing estates, private establishments, and commercial properties. 

From water-damaged water channels and manholes to clogged underground pipes and grease traps, they have the equipment to repair these areas. 

To add to their reliability, they also offer at least a 14-day warranty for all the services they offer. 

Pros

  • Wide range of services 
  • Offers free quotation 
  • Offers 14-day warranty period 
  • Open 24 hours a day
  • Responsive customer service 

Cons

  • No online estimates 

    No hidden fees 

    “As a foreigner in HK, the experience with tradesmen can be expensive and the service experience terrible but not so with Jelaine Drainage – Jeff was terrific! Quoted me online, didn’t change once he arrived. He was responsive and prompt, explained everything, had all the tools necessary for the job and fixed the issue completely with no complications. We were so relieved! Can highly recommend his service. 5 star all the way!”

    James, Google Reviews

    Impressive service 

    “Water was leaking from under my floor tiles for a week. Jeff came in and identified the source quite quickly. He looked at multiple possibilities of where the water could be coming from. He gave very clear instructions to us in good spoken English. We were really impressed with his service and we highly recommend him.”

    Prativa Sapkota, Google Reviews

    2. Dr. Fix It All 

    dr-fix-it-all

    Services: Handyman services, moving services, storage solutions, furniture-making     

    Website: https://www.drfixitall.hk/ 

    Address: Room 301, Wing Fu Building, 18-20 Wing Kut St, Central 

    Contact details: +852 2525 0055  

    Operating hours: Monday to Sunday – Open 24 hours  

    Google reviews score4.3/5
    Total reviews 4/5
    Score consistency 4/5
    Scope of Services5/5
    Reputation 5/5
    Convenience5/5
    Equipment5/5
    Customer Satisfaction 4/5

    As its name suggests, Dr. Fix It All is a one-stop handyman firm that handles the most odd jobs and ends around the house. 

    We recommend them for water damage restoration because of their wide scope of services. From simple household repairs and maintenance to restorations and renovations, their handyman team can assist you. 

    For example, if you have loose or sagging drywall due to leakage, they can have it refastened or replaced. 

    Apart from that, they can also address other projects like waterproofing of electrical points, repairs of damaged roofs caused by water infiltration, and restoration of water-damaged floor tiles. 

    And the best part? Their team offers free quotations and quick scheduling to ensure they can begin work immediately.    

    Overall, we can say that Dr. Fix It All delivers good quality results and efficient services. Clients also commend their customer service team’s responsiveness to queries and complaints.     

    The only downside we see is that they currently don’t offer services in the New Territories and other outlying islands. 

    Pros

    • Wide range of services 
    • Offers free quotation 
    • Open 24 hours a day
    • Speedy scheduling 

    Cons

    • No online estimates 
    • Limited service area 

      Excellent scope of services  

      “We had a great experience using Dr. Fix It All HK for both repairing damage at our previous apartment as well as installing items in a new apartment. The work included: repairing walls, plastering, repainting, hanging mirrors, shelves, building a desk and repairing a toilet leak. It was quality work and very professional. Would highly recommend!” 

      Stephanie Sandidge, Google Reviews

      Fast and efficient service 

      “Very responsive and professional. Workman was always on time and called in advance to confirm when arriving.  He was also very respectful, tidy and courteous. Job was scheduled over 2 days but completed in 1 day.”

      Simon Constantinides, Google Reviews

      3. Handyman Galaxy  

      handyman-galaxy-hong-kong

      Services: Plumbing, waterproofing, electrical services, general repairs, mounting and installation 

      Website: https://handymangalaxy.hk/  

      Address: Kenwood Court – Kingswood Villas Block 8, Flat-F, 25/Floor, Block-11, 2 Tin Lung Rd, Tin Shui Wai 

      Contact details: +852 6482 0672 

      Operating hours: Monday to Sunday – Open 24 hours 

      Google reviews score4.9/5
      Total reviews 5/5
      Score consistency 5/5
      Scope of Services5/5
      Reputation 5/5
      Convenience4/5
      Equipment5/5
      Customer Satisfaction 4/5

      Another home repair service company worth checking out for your water damage issues is Handyman Galaxy. They offer a network of handyman and repair experts throughout the city. 

      From water-related damages in plumbing to electrical components, they can connect you with a team of professionals who can handle the situation for you.   

      For instance, if you have damaged electrical components like outlets and circuit breakers due to leaks or flooding, they can send a team to repair or replace them. 

      With the help of their licensed electricians, you can avoid the risk of electrical shock or fire. 

      If you have problems with clogged vent pipes due to mold buildup or corrosion and sewer backups in the drain systems, they can also send a crew of licensed plumbers right to your doorstep. 

      Moreover, they can help keep your property dry and mold-free through their waterproofing services for basements, floors, and interior and exterior walls. 

      It’s also easy to get in touch with their team via WhatsApp. They’ll offer you a free consultation and estimate once you reach out to them. 

      Just note that their customer service team can only accommodate calls from 9 AM to 8 PM. 

      Pros

      • Wide range of services 
      • Wide variety of equipment 
      • Offers free quotation 
      • Offers free consultation 
      • Open 24 hours a day

      Cons

      • Limited customer service hours

        Very professional 

        “The service is great! There was a gentlemen who came to my house and fixed the bathroom sink floor. Very professional service and quality! I would recommend this service for everyone who needs a handyman. They are quick and provide excellent service. Thumbs up!”

        Jayden Tang, Google Reviews

        Quick and smooth process 

        “First time hiring them. The whole process was fast and smooth. After the first whatsapp contact, the handyman was available to come to my place for a free survey the following day. The quotation was simple and straightforward by job numbers with no hidden fees. After agreeing on the fee, the handyman had a good availability according to my schedule. The jobs were professional and well done. The handyman spoke english which for me was a big Plus. Overall satisfied and will definetely call them again in the future.”

        Metis Solutions, Google Reviews

        4. Papabo  

        Papabo

        Services: Plumbing, electrical, waterproofing, flooring and tiling, renovation, pest control, waste disposal   

        Website: https://www.papabo.hk/en/ 

        Address: G/F, 3 Prince’s Terrace, Central

        Contact details: +852 5282 9515  

        Operating hours: Monday to Friday – 9:30 AM to 6:30 PM, Saturday to Sunday – Closed  

        Google reviews score4.9/5
        Total reviews 4/5
        Score consistency 4/5
        Scope of Services5/5
        Reputation 5/5
        Convenience4/5
        Equipment5/5
        Customer Satisfaction 4/5

        Papabo is one of the most well-known repair service firms in the city. They provide a range of home repair services all over Hong Kong and guarantee to get things in just a day!

        What we like most about Papabo is that it features a handy mobile application. Here, you can easily select the type of repair or renovation you need to be done and get a free instant quote with just a few clicks.  

        Plus, you can even see the dispatched team’s job activity in real-time through the app’s live-tracking feature. Convenient, right?    

        When it comes to water damage restorations, we recommend them if you need help in repairing fixtures and clogged drains caused by flooding or sewer backup.

        Moreover, they handle minor water-related repairs such as burst pipe replacements, roof leak fixes, and post-flood deep cleaning.  

        To prevent major water damage, they can also assist you in waterproofing your roof and external walls.  

        Our only complaint about them is that they’re not open on weekends. This can be an issue for working professionals who are only free to tackle household repairs during the weekend. 

        Pros

        • Wide range of services
        • Offers free quotation
        • Has mobile application 
        • Live job tracking
        • Discount offers on services   

        Cons

        • Closed on weekends

          Highly professional and outstanding team 

          “Dylan and his team are outstanding. I’ve collaborated with them on multiple projects, and they consistently exceed expectations. Working with the team is delightful, and each member is highly professional. No other service in Hong Kong compares to theirs.”

          Tarynn Hatton-Jones, Google Reviews

          Speedy and super responsive 

          “Papabo was great! After trying five different plumbing services with no luck, they were super responsive and had someone out to fix my issue in 1 hour! The customer service rep on the phone spoke great English, and the plumber was super nice and speedy. Highly recommend if you’re in a pinch!!”

          Amy Smith, Google Reviews

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