Categories > Other Services
Happy Hongkonger’s Pet-Lovers Pick the 6 Best Vet Clinics in Hong Kong
The only thing stronger than fear is the love between a parent and the dog they said they didn’t want. Trust me – I was there when my mom rushed past me like a bolt of lightning when my dearest pup choked on a ball of hair (he’s fine now!).
Now, this got me thinking. That’s not a situation anyone ever wants another pet-lover to be in! In my pup’s case, great vets got him through the crisis – which told me that other people needed access to great vets too.
That’s why the Happy Hongkonger team came together to find the best vet clinics in Hong Kong. Many of us even tried these out with our respective pets, and at the end of the day, these were the ones we loved.
1. Dr Hugh’s Veterinary Hospital
Services: General wellness exams, vaccinations, dentistry, surgery, and emergency care
Website: http://www.drhugh.com.hk/
Address: 2A Wing Hing St, Causeway Bay, Hong Kong
Contact Details: +852 2380 0612
Operating Hours: Monday – Saturday: 9:00 AM – 7:00 PM | Sunday: 10:00 AM – 5:00 PM
Google Reviews | 4/5 |
Facebook Reviews | 4/5 |
Total reviews | 5/5 |
Score consistency | 4/5 |
Quality of Care | 4.5/5 |
Cleanliness and Comfort | 5/5 |
Range of Services | 5/5 |
Treatment Options | 5/5 |
Preventive Care | 5/5 |
Diagnostic Process | 5/5 |
Compassion and Communication | 5/5 |
Value for Money | 4.5/5 |
Pros
- State-of-the-art facilities
- Separate wards for different species
- Available on weekends
- Transparent with procedures
Cons
- Limited number of veterinarians
- Need to call for rates
Dr. Hugh’s Veterinary Hospital is one of the most famous animal clinics in Hong Kong for good reasons.
First of all, they have state-of-the-art facilities that will surprise you, seeing how clients often gush about their affordability. On top of that, they have separate wards for different species of hospitalized animals in their care.
Despite their busy schedule, they always manage to maintain a high standard of service. While it can take a bit of time to get an appointment due to having only two veterinarians, we find the care consistent all throughout.
We do appreciate their weekend availability. As busy pet parents, finding time for vet visits during the week can be a challenge, so Dr. Hugh’s weekend hours are a lifesaver for us.
Perhaps the biggest draw for us was how honest their entire team is. We never got reports where they pushed for unnecessary tests or procedures, so we’re pretty satisfied with their transparency as a whole.
2. Tai Wai Small Animal and Exotic Hospital
Services: Routine checkups and vaccinations, dental care, desexing surgeries, advanced surgical procedures, nail trimming
Website: http://www.taiwaiexotic.com/
Address: G/F, Lap Wo Building, 69-75 Chik Shun St, Tai Wai, Hong Kong
Contact Details: +852 2687 1030
Operating Hours: Open 24 hours
Google Reviews | 3/5 |
Petahood.com | 2/5 |
Total reviews | 4/5 |
Score consistency | 3/5 |
Quality of Care | 4/5 |
Cleanliness and Comfort | 5/5 |
Range of Services | 5/5 |
Treatment Options | 5/5 |
Preventive Care | 5/5 |
Diagnostic Process | 5/5 |
Compassion and Communication | 4/5 |
Value for Money | 4/5 |
Pros
- Comprehensive range of services
- 24/7 availability
- Professional staff
- Regular updates over the phone
Cons
- Inconsistency in veterinary appointments
- Higher pricing compared to other clinics
What we love about Tai Wai Small Animal and Exotic Hospital is that they’re a sanctuary for pets of all kinds. The place offers a comprehensive range of services for furry, feathery, and scaly companions.
Not to mention they’re open 24/7, making them not only a go-to clinic for things like routine check-ups and specialized treatments but also for emergencies. Well, this is all thanks to their staff, who aren’t just professionals but also compassionate caregivers.
We were particularly impressed when we learned about a challenging case they handled involving a chinchilla. It’s really rare to come across vets that cater specialized cases, so this is a definite plus in our book.
Their communication is another thing we appreciate, and we personally vouch for it. Regular updates over the phone kept us informed and involved in our pet’s treatment (we took our 3-year-old Labrador for a check-up), and the peace of mind is just priceless.
What’s not worth the penny is that you might see veterinarians for follow-up appointments. We would have loved seeing the same vet all throughout, though we know that becomes the least priority when it’s a post-treatment check.
As for rates, while some may find them higher, we’ve always believed in the value of quality care. We felt like their prices matched their quality, so we weren’t too bothered paying on the higher end – at least, in our case.
3. Acorn Veterinary Hospital
Services: General consultations, dentistry, chemotherapy, MRI and CT scans, euthanasia and cremation services
Website: http://www.acornvets.com/
Address: Yue Sun Mansion Block 1, 68-80 Second St, Sai Ying Pun, Hong Kong
Contact Details: +852 2540 0228
Operating Hours: Monday – Saturday: 9:00 AM – 1:30 PM and 2:30 PM – 7:00 PM | Sunday: 10:00 AM – 1:00 PM and 2:00 PM – 5:00 PM
Google Reviews | 4/5 |
Yelp | 1/5 |
Total reviews | 4/5 |
Score consistency | 3/5 |
Quality of Care | 4.5/5 |
Cleanliness and Comfort | 5/5 |
Range of Services | 4.5/5 |
Treatment Options | 5/5 |
Preventive Care | 4.5/5 |
Diagnostic Process | 4.5/5 |
Compassion and Communication | 3.5/5 |
Value for Money | 5/5 |
Pros
- Wide range of services for various pets
- Specializes in small mammals
- Comprehensive consultations
- Daily availability for scheduling
Cons
- By appointment only
- Doesn’t extend services beyond regular hours
Acorn Veterinary Hospital is another top-tier destination for your beloved pets, whether they’re cats, dogs, rabbits, or other small mammals. From routine check-ups to advanced treatments like chemotherapy and MRI scans, they carry it all here.
Their patient care here is top-notch, reflected in numerous glowing reviews. Clients consistently commend the clinic for their kindness, patience, and ability to explain complex medical information in clear and understandable terms.
While there have been occasional remarks about rudeness at the front desk, our personal visits found the staff to be warm and welcoming. To us, this suggests that any lapses in customer service may be isolated incidents rather than a big glaring red flag.
Looking at the bright side, consultations here are excellent. The staff takes the time to thoroughly address pet owners’ concerns and provide detailed explanations about the needed treatments and procedures.
However, it’s important to note that the clinic operates by appointment only. Fortunately, they’re open every day, so you can still schedule for the next day if it’s not an emergency.
Now, it’s worth mentioning that despite their daily availability, the clinic doesn’t extend services beyond regular hours. This might not be the first clinic in your book if you ever need emergency vet services into the night.
4. East Island Animal Hospital
Services: 24-hour care, consultations and medical exams, dental care, desexing, endoscopy and chemotherapy, acupuncture, housecall service
Website: https://www.creaturecomforts.com.hk/
Address: G/F, 256 Shau Kei Wan Rd, Sai Wan Ho, Hong Kong
Contact Details: +852 2915 3999
Operating Hours: Open 24 hours
Google Reviews | 4/5 |
Petahood.com | 4/5 |
Total reviews | 4/5 |
Score consistency | 4/5 |
Quality of Care | 4/5 |
Cleanliness and Comfort | 4/5 |
Range of Services | 4/5 |
Treatment Options | 4/5 |
Preventive Care | 4/5 |
Diagnostic Process | 3.5/5 |
Compassion and Communication | 4.5/5 |
Value for Money | 3/5 |
Pros
- 15+ professional vets
- 24hr availability for emergencies
- Convenient housecall service
- Personalized care
Cons
- Quite pricey
With a team of 15+ professional vets with over 20 years of collective experience, East Island has a ton of expertise working for it. Best of all, that expertise is available nearly 24/7.
Specifically, late-night emergencies can be addressed now thanks to his clinic’s round-the-clock availability. On top of that, they even have housecall services for busy furparents.
Through this, you can schedule a vet visit in the comfort of your home between 8:00 AM and 6:00 PM. According to the clients we spoke with, the quality of care is just as consistent as what they received at their clinic.
While their services may come at a premium, we’ve found the quality of care to be well worth the investment. From routine check-ups to specialized treatments like acupuncture and laser therapy, their track record is pretty much bulletproof – so far.
5. Pets Central
Services: General wellness checkups, vaccinations, routine care, consultations, tele-veterinary medicine, advanced diagnostics and treatment
Website: https://www.pets-central.com/en
Address: Bldg 484, Sun Ming Building, 1/F, 488 Shanghai St, Mong Kok, Hong Kong
Contact Details: +852 2309 2139
Operating Hours: Monday – Sunday: 8:00 AM – 11:00 PM
Google Reviews | 2/5 |
Petahood.com | 4/5 |
Total reviews | 4/5 |
Score consistency | 3/5 |
Quality of Care | 4.5/5 |
Cleanliness and Comfort | 5/5 |
Range of Services | 3.5/5 |
Treatment Options | 4/5 |
Preventive Care | 3/5 |
Diagnostic Process | 4/5 |
Compassion and Communication | 3/5 |
Value for Money | 5/5 |
Pros
- Comprehensive veterinary services
- More than 20 in-house veterinarians
- Professional and attentive staff
- Expertise from consultations up to aftercare
- Virtual consultations
Cons
- Occasional long wait times
- Inconsistent 24/7 availability
Pets Central covers everything from general medicine to specialized treatments like dentistry, oncology, and behavior medicine.
During our visits, we’ve always found the staff to be professional and attentive, creating a welcoming atmosphere. However, we’ve also noticed occasional organizational issues at the clinic – like long wait times, which have sometimes caused frustration among clients.
Now, although Pets Central advertises 24/7 availability, feedback from clients suggests inconsistencies in this claim. Naturally, pet owners were disappointed, although this actually seems to be a pretty rare case.
Anyhow, a lot of the positive buzz about Pets Central revolves around how they’re experts at treatments and medical procedures. All past clients praised their vets for making their pets feel secure and happy during treatments.
Moreover, Pets Central also has an established online platform called Tele-Veterinary Medicine. It’s pretty much the pet version of Telemedicine.
6. Sai Kung Animal Hospital
Services: https://www.saikunganimalhospital.com/services/
Website: https://www.saikunganimalhospital.com/
Address: G/F, 30 Man Nin St, Sai Kung
Contact Details: +852 2792 2206 | [email protected]
Operating Hours: Mon – Sun: 9am – 6:30pm
Public Holidays: 9am – 4pm
24hr Nursing Care available
Google Reviews | 4.6/5 |
Petahood.com | N/A |
Total reviews | N/A |
Score consistency | N/A |
Quality of Care | 4.5/5 |
Cleanliness and Comfort | 5/5 |
Range of Services | 4/5 |
Treatment Options | 4/5 |
Preventive Care | 4/5 |
Diagnostic Process | 4/5 |
Compassion and Communication | 4.5/5 |
Value for Money | 4.5/5 |
Pros
- Experienced and Compassionate Team
- Fear-Free Environment
- Comprehensive Veterinary Services
- Holistic and Personalized Care
Cons
- Limited reviews online
Sai Kung Animal Hospital (SKAH) is one of the most established veterinary clinics in the Sai Kung region, having served the community since 2000.
The clinic, now under the leadership of Chief Veterinary Surgeon Dr. Genevieve Touzel, prides itself on providing trusted and compassionate healthcare to pets.
What we like is how SKAH is staffed by a highly experienced team of veterinarians and nurses who are committed to ongoing professional development.
Dr. Genevieve Touzel, with her extensive background in veterinary medicine, including specialties in emergency care and veterinary acupuncture, leads the team.
The clinic is dedicated to creating a fear-free environment for pets.
We think that this approach is crucial in reducing the stress and anxiety that animals often experience during veterinary visits, leading to a more positive experience for both pets and their owners.
Sai Kung Animal Hospital offers a wide range of services, including diagnostics, treatment plans, surgery, and preventive care.
The availability of an in-house laboratory, digital radiography, and ultrasonography allows for quick and accurate diagnostics, which is essential for effective treatment.
We appreciated that SKAH places a strong emphasis on holistic and personalized care, taking into account the individual needs of each pet and the preferences and budget of their owners.
This approach ensures that treatment plans are tailored to the specific circumstances of each case, leading to better outcomes and greater satisfaction for pet owners.